Electronic Forms Processing Process
Forms are picked-up from your place of business at regularly scheduled intervals,
or 24 to 48 hours after the client’s call. Boxes can be picked up in bulk or in small groups. Many
businesses prefer smaller pick-ups rather than one large one.
We understand that your documents are irreplaceable. We make every effort to make
you feel comfortable with the process.
We provide box labels to be adhered to all of the outgoing boxes. These labels
contain a unique box number and barcode. The boxes are scanned in at pick-up using barcode readers.
This process eliminates errors during the log in process.
We offer mail room services as well. A PO Box can be set up for all your forms to
be sent to. Daily pick-ups from the PO Box will be made on your behalf. All forms will then be
sorted and stamped.
Document Scanning and Quality Control
In order to get the most out of our Automated Forms Processing software, each form
is scanned at 300 dpi by the industries latest VRS (Virtual Re-Scan) scanners, and then visually
checked by a human operator. We check scanned images for skew, brightness/contrast, and alignment.
Any images that
Optical Character Recognition (OCR)
Type written forms that are printed on color dropout forms are OCR’d by two
separate OCR engines to extract the needed data. The Electronic Forms Processing software then
decides which data is more reliable using advanced algorithms. Some fields will be keyed and
compared to the original OCR’d data. All data is reviewed by a live human being and visually
compared to the original image.
Manual data extraction
Black and white and/or handwritten forms are manually keyed by our operators. All
fields follow custom business rules and are validated against customer supplied tables to ensure
accuracy. Most fields will have basic logic built into the processing. Examples are: valid date
ranges, data lengths, alpha, numeric, alpha-numeric data, and much more.
Automated Forms Processing software allows your business rules and tables to be
used to set up templates. We highly recommend that these rules and tables are used in processing
your documents. Tables will be used to validate data and/or populate other fields. Advanced rules
will need to be used on virtually every field captured.
This type of solution is significantly faster than buying a system and getting
trained to use it. We perform these types of processes as part of our core business, it’s nothing
new to us.